Building Home Center: A division of Designer Doors, Inc.
4810 State Route 7, Burghill, OH 44404
E-mail: marketing@interiordoors.com
We are open M-F 8am- 4:30 pm EST
Toll Free: 1-800-772-0314
Fax: (330) 772-3665
DOOR HARDWARE POLICIES
Orders can also be placed through our Toll-Free number Monday - Friday 8:00 A.M. - 4:30P.M. Eastern Standard Time.
Returns:
Door Hardware for Emtek - restocking 15%
Door Hardware for Brass Accents - restocking 25%
Cabinet Hardware for Bucksnort - restocking 50%
All other products - restocking 20% to 25%
No unauthorized returns will be accepted without an RGA Number. (Return Goods Authorization Number) this number MUST BE provided by our company. Only after we provide this number can credit be given to you.
There will be no refunds issued on products which have been subject to misuse, improper application or installation, or altered products. All returned items must be in its original packaging, in the same condition it was received.
Customers have 30 days to contact us for arranging returns and to receive an RGA number. After this period, returns can only be accepted for manufacturing defects.
Regarding Emtek Returns, Emtek will replace warranty defective merchandise for 5 years, but will not pay shipping cost. Customer must contact us to obtain RGA number and customer is responsible for all shipping costs.
Privacy Policy:
No information obtained from this website will be released to any other party, without your express permission. We do not derive any income from the sale of personal information. Information supplied to us is used only for the purpose of supplying door hardware or providing other requested information to our customers.
NO CUSTOMER CREDIT CARD INFORMATION OR CHECKING INFORMATION IS KEPT IN OUR COMPUTER SYSTEM
